The Miller Difference
We'll be there, every time you need us.
The Miller Difference
Every home we build is the start of an adventure. For more than 85 years we’ve watched people stamp their individual personalities on the homes we build. What we create is your starting point. Our job is to make sure it’s the best one possible.
Shaped around you
For more than three generations, we’ve been listening to our customers. We know what you expect: the highest quality materials, the most skilled workmanship, ready to be shaped around your lifestyle.
Built on trust
Figures and statistics matter. We have, for example, a five star rating for Customer Satisfaction, the best possible, from the Home Builders Federation. Even more important, though, is the feedback we get from our customers. After we’ve been with them on the journey from their first enquiry to settling into their new home, well over 90% say they would recommend us. That’s the real measure of the trust they place in us.
Helping where we can
You might already have a clear picture of life in your new home. Or it might be a blank canvas. Either way, getting there is an exciting journey of discovery. And we’re here to help. From the first time you contact us, whether by phone, video call or a tour of a show home, we’ll be listening carefully. Only you know what you want, but we’ll be working with you to achieve it. And we’ll still be on hand, ready to help, long after you move in, quietly sharing your pride and satisfaction.
Pushing up standards
From beautiful locations and superb architectural design to meticulous construction work and exceptional finishes, our expertise is widely acknowledged. Our award-winning developments embrace state-of-the art technologies and green thinking, but we never lose sight of the importance of craftsmanship. Every step is subject to rigorous Quality Assurance checks, and we reward our highly trained teams for safe and careful practice.
A smooth customer journey
Our award-winning service reflects the same high standards. As we guide you through your choices, decades of experience inform every step. So you can relax and enjoy the journey, knowing you have all the information you need.
With you every step of the way
After meeting your Development Sales Manager, who will help you choose and buy your new home, you’ll be introduced to your Site Manager, who will be responsible for every aspect of the building work. They’ll both be happy to answer any questions you have.
Your new home will quickly be moulded to your personal choices. So will our service. Once you tell us how you want to keep in touch, whether by phone, text, email, our custom designed app or via our website, that’s how we’ll keep you regularly updated and informed. You’ll be able to access all the records of meetings, and see what happens next.
Make it your own
Even before you move in, there’s the excitement of planning your interior. Choosing tiles and worktops, making decisions about appliances. We’ll help wherever we can. Our Visualiser, for example, can help you make selections online then see them for real in the Sales Centre. Already, it’s becoming your own, personal, space.
At a safe time during building, we’ll invite you to visit your new home for a Progress Meeting where you can see the craftsmanship and attention to detail for yourself before it’s covered up by fittings and finishes.
A place to grow
For us, the mark of success is seeing every home become unique, an individual reflection of the people who live there, and watching it become part of a thriving community. By creating sustainable homes, in sustainable communities, we’re helping to build a sustainable future for everyone. Including ourselves.
If you’d like to know more about Miller Homes, we’d love to talk to you. Ask one of our Development Sales Managers or contact us through our website and we’ll get back to you. We’ll be there every time you need us. That’s a promise.
Further information about the buying and building process and tips for living in your new home are available through our My Miller Home app.
Download The Miller Difference.