We are committed to publishing our ESG targets and our progression an annual basis. In the table below you will find outlined our ESG commitments, the targets we have put in place, the timescales we are working to, and our progress to date.
Building Responsibly
Target** |
By when |
2023 progress |
2024 progress |
2025 progress *** |
|---|---|---|---|---|
| Reduce absolute scope 1 and 2 Greenhouse gas emissions by 51.4%* vs 2022 |
By 2032 | - | Target approved by SBTi |
33% reduction **** |
| Reduce Scope 3 Greenhouse gas emissions by 58.2% per square metre* vs 2022 |
By 2032 | - | Target approved by SBTi |
21% reduction **** |
| Net Zero Greenhouse gas emissions | By 2045 | - | Target approved by SBTi |
Ongoing |
| Diversion of waste from landfill of 98% | By 2025 | Achieved 98% | Achieved 99% |
Achieved 99% |
| Diversion of waste from landfill of 100% | By 2030 | Achieved 98% | Achieved 99% | Achieved 99% |
| Recycling rate of 75% | By 2025 | Achieved 83% | Achieved 86% | Achieved 88% |
| Recycling rate of 85% | By 2030 | Achieved 83% | Achieved 86% | Achieved 88% |
| Reduction in waste – tonnes per EBU | Annual |
6.9 |
5.9 | 5.2 |
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Sustainable Living |
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Target |
By when |
2023 progress |
2024 progress |
2025 progress |
| 100% of our directly contracted electricity supplies for the Group from renewable sources |
Annual | Achieved 90% | Achieved 96% | Achieved 92% |
| 100% timber obtained from sustainable sources (either holding Programme for the Endorsement of Forest Certification or Forest Stewardship Council Certification) ***** |
Annual | 100% of Group Suppliers |
100% of Group Suppliers |
96% of Group Suppliers |
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Quality Homes |
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Target |
By when |
2023 progress |
2024 progress |
2025 progress |
| To achieve an annual Construction Quality Rate of 4.2 | Annual | 4.6 | 4.7 | 4.9 |
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Healthy Communities |
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Target |
By when |
2023 progress |
2024 progress |
2025 progress |
| To increase engagement in local communities through enhanced charity funding and employee interest | Annual | Over 40% of staff engaged in activities | Over 55% of staff engaged in activities | Over 51% of staff engaged in activities |
| Target of annual donations of £200,000 per annum (including company and employee raised funds) |
Annual | Donated £240,000 | Donated £231,000 |
Donated £270,000 |
| To increase year on year the number of homes which are affordable to the customers in their markets | Annual | 30% | 43% | 38% |
| Enhanced measures for nature (Homes for Nature (HFN) commitment and planning condition (P) delivery) |
Annual | Commitment to one extra measure per plot | Ongoing |
HFN developments started: 9 / Hedgehog highways committed to: 9 (HFN), 20 (P) / Swift bricks installed: 63 (HFN), 518 (P) |
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Happy Customers |
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Target |
By when |
2023 progress |
2024 progress |
2025 progress |
| Achieve higher than 90% in HBF Customer Satisfaction Survey | Annual | 92% | 95% | 95% |
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Informed Investors |
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Target |
By when |
2023 progress |
2024 progress |
2025 progress |
| Commitment to publish annual ESG targets and progress against targets | Annual | Achieved | Achieved | Achieved |
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Thriving Teams |
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Target |
By when |
2023 progress |
2024 progress |
2025 progress |
| Safety first / Reduction in AIR | Annual | 307 | 229 | 203 |
| ISO 45001 and ISO 14001 accreditation | Annual | On track for renewal in 2024 | Certifications renewed |
Certifications renewed |
| Improve health and wellbeing of all staff over a 5 year period | Annual | Ongoing | Refreshed the strategy during 2024 | Ongoing |
| Wholesale review of employee benefits | By 2025 | Ongoing | Not achieved | Not achieved |
| Number of skills training days to increase to 4 days per employee | By end of 2024 | 3.1 days | 4.1 days | 4.1 days |
| Attain IIP Platinum status* | By 2023 | Full employee engagement survey in 2024 | Achieved | Achieved |
| Increase the percentage of female employees | By 2023 | 31% | 30% | 30% |
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Valued Partners |
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Target |
By when |
2023 progress |
2024 progress |
2025 progress |
| Responsible supplier and subcontractor policies | By 2023 | Policies published | Ongoing | Ongoing |
* Miller Homes only score
** Some of the KPIs reported this year will be revised in 2026. The current values are presented using the 2025 methodology to maintain consistency and comparability for the reporting year.
*** During the reporting year, the Company acquired St. Modwen Homes. St. Modwen Homes data has been incorporated into the 2025 progress scoring, except where it was not possible to do so due to data availability. Combined ESG scores will be reported next year across all metrics following full data integration.
**** In line with the Company’s approved science-based targets, greenhouse gas emissions from St. Modwen Homes have not been included in reported emissions or performance against the 2022 baseline. These emissions will be incorporated in our science based target at the point of formal re-baselining in accordance with SBTi requirements. Figures are reported on a market basis. Combined Scope 1, 2 and 3 emissions have been calculated for both St. Modwen Homes and Miller Homes for 2025 to support re-baselining of our target.
***** One supplier is currently undergoing re-certification. An annual timber audit of supplies into our business has been completed and we are working to improve response rates year on year